Level 1: Cadet

Order status

Today was supposed to be activation day and technician was supposed to call me but no technician and no phone call. I took a day of work for nothing. I recently signed up for Cable Broadband and before today (scheduled activation day) status was in progress now it is delayed. Tried chatting online but it got cut out. Tried calling but no 24 hour help. 


Not a good start to my relationship with Telstra,


can someone help. My order no: is 



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Support Team
Support Team

Re: Order status

Hi Tigertiger07,

Thanks for reaching out. Sorry to hear about your order issues, I can understand your frustration.

Have you tried checking our Order Tracking Tool to see provides any information?

Please let me know. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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