Was this helpful?
Hi @Bec73 Welcome to CrowdSupport!
Firstly which type of service are you referring to? Mobile, landline, broadband (if so which type of broadband) etc.
If this was mobile there was an outage which I'm sure by now you'd be aware of, and we apologise for the inconvenience.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved