LeeTV
Level 1: Cadet

Parental Control has stopped working on FAST5355-A

Parental Control has stopped working on FAST5355-A as of today (Sunday) for no apparent reason. I have read other posts on here with the same problem from a year or so ago and there were no real fixes for it. I rebooted modem and same result. Someone said it only happened to them on a Sunday? Today is Sunday will see if it works tomorrow lol.

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5 REPLIES 5
Support Team
Support Team

Re: Parental Control has stopped working on FAST5355-A

Hi @LeeTV,

 

 

Appreciate the concern with Parental Controls on your modem. Are you still experiencing this issue? 

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LeeTV
Level 1: Cadet

Re: Parental Control has stopped working on FAST5355-A

It is working again as of yesterday and today. I will see if this problem happens again this Sunday. I read on another thread that people were having this issue on a Sunday, which makes no sense at all but that is what seems to have happened to me also.

Level 24: Supreme Being
Level 24: Supreme Being

Re: Parental Control has stopped working on FAST5355-A

I would be very surprised if you don’t have the same problem with the parental controls this Sunday. I am not using the F@st 5355 at the moment but when I was using it the Time off day parental controls did not work on Sundays. There is a bug in the F@st5355 firmware that has still not been picked up by Telstra or is to hard to fix.

LeeTV
Level 1: Cadet

Re: Parental Control has stopped working on FAST5355-A

It’s about time they sorted this out. I rely on parental controls for my kids as I’m sure a lot of others do. Will post again this Sunday 🧐
LeeTV
Level 1: Cadet

Re: Parental Control has stopped working on FAST5355-A

Sunday again and parental controls not working, again. So it seems that it is definitely a bug in the firmware that needs fixing.

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