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Dandan123
Level 2: Rookie

Perth to Singapore routing

Recently the Perth-Singapore subsea cable was down. This has now apparently been fixed as my ping rate on Vodafone is back to 70. My Telstra cable however is still up around 200+. Prior to the fault I was getting 55-60. Can you please find out why Telstra hasn’t updated this route.

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8 REPLIES 8
Level 24: Supreme Being
Level 24: Supreme Being

Re: Perth to Singapore routing

Should be back to normal this morning sometime
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Dandan123
Level 2: Rookie

Re: Perth to Singapore routing

Telstra cable still showing ping 200+
Vodafone showing between 60-70

What is happening Telstra??
Level 22: Superhuman

Re: Perth to Singapore routing

Having worked in the actual Vodafone exchange....albeit years ago....they are a massive world wide company with resources beyond most others. It's only in Australia that they're not number 1 or 2 unlike almost all other countries.....so they have multiple massive redundancy systems and resources well beyond Australian requirements. Hope that explains your query
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Dandan123
Level 2: Rookie

Re: Perth to Singapore routing

I’m sorry but you have missed my point. Prior to this cable fault I was getting a ping of around 60 on my Telstra Cable Internet to Singapore. Vocus has confirmed that cable fault had been restored on 1/6/18. I had noticed that my Vodafone ping has been restored to around 70 so why hasn’t Telstra restored the Perth-Singapore link? It’s been 10 days now and still waiting.
Telstra (Retired)
Telstra (Retired)

Re: Perth to Singapore routing

@Dandan123

 

I have reached out to the team that look after the routing and their tests indicate that the ping time Singapore is currently about 49 seconds from Perth, as you can see from the below traceroute.

 

Can you test again and post your traceroute if you continue to see a high ping?

 

Tracing the route to 209.58.178.194

 

 1  203.50.9.2 1 msec  0 msec  3 msec

 2  i-0-4-2-0.sgpl-core01.bx.telstraglobal.net (202.84.143.94) 55 msec  54 msec  55 msec

 3  i-15012.sgpl-core02.telstraglobal.net (202.84.140.181) 124 msec  122 msec  123 msec

 4  i-93.istt04.telstraglobal.net (202.84.224.190) 50 msec  53 msec  51 msec

 5  unknown.telstraglobal.net (210.176.138.38) 51 msec

    unknown.telstraglobal.net (210.176.138.34) 48 msec  49 msec

 6  po-2.ce02.sin-11.sg.leaseweb.net (103.254.152.187) 51 msec  49 msec

    po-1.ce01.sin-11.sg.leaseweb.net (103.254.152.181) 48 msec

 7  209.58.176.66 48 msec  48 msec  49 msec

 8  209.58.178.194 48 msec  49 msec  48 msec  

 

 

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Dandan123
Level 2: Rookie

Re: Perth to Singapore routing

I have two premises both with Telstra. One is Telstra ADSL and the other with Telstra Cable. Both in Perth. See trace root below for Telstra ADSL:

1 ge2-8.r01.sin01.ne.com.sg (202.150.221.169) 0.151 ms 0.184 ms 0.195 ms
2 gi0-0-0-5.ccr21.sin01.atlas.cogentco.com (154.18.2.1) 0.912 ms 0.943 ms 1.002 ms
3 be3406.ccr41.lax04.atlas.cogentco.com (154.54.84.21) 177.003 ms 177.149 ms 181.519 ms
4 be3271.ccr41.lax01.atlas.cogentco.com (154.54.42.101) 182.484 ms be3360.ccr42.lax01.atlas.cogentco.com (154.54.25.149) 181.185 ms be3271.ccr41.lax01.atlas.cogentco.com (154.54.42.101) 176.936 ms
5 be3177.ccr22.sjc01.atlas.cogentco.com (154.54.40.146) 184.171 ms be3176.ccr21.sjc01.atlas.cogentco.com (154.54.31.190) 189.174 ms be3177.ccr22.sjc01.atlas.cogentco.com (154.54.40.146) 189.194 ms
6 be3142.ccr41.sjc03.atlas.cogentco.com (154.54.1.194) 184.819 ms be3144.ccr41.sjc03.atlas.cogentco.com (154.54.5.102) 189.858 ms be3142.ccr41.sjc03.atlas.cogentco.com (154.54.1.194) 184.854 ms
7 att.sjc03.atlas.cogentco.com (154.54.11.46) 181.707 ms 184.102 ms 177.152 ms
8 i-92.eqnx-core02.telstraglobal.net (202.84.247.18) 183.004 ms 178.279 ms 178.322 ms
9 i-48.sydo-core04.telstraglobal.net (202.84.247.38) 215.267 ms 216.774 ms 220.957 ms
10 bundle-ether3.oxf-gw10.sydney.telstra.net (203.50.13.93) 216.368 ms 215.058 ms 216.378 ms
11 bundle-ether1.ken-core10.sydney.telstra.net (203.50.6.96) 229.233 ms 229.181 ms 224.664 ms
12 bundle-ether12.win-core10.melbourne.telstra.net (203.50.11.123) 232.599 ms 228.367 ms 228.307 ms
13 bundle-ether6.fli-core1.adelaide.telstra.net (203.50.11.90) 240.222 ms 240.251 ms 240.664 ms
14 bundle-ether5.wel-core3.perth.telstra.net (203.50.11.19) 263.251 ms 267.245 ms 267.702 ms
15 tengige0-8-0-5-2.pie-core1.perth.telstra.net (203.50.6.118) 271.896 ms 271.855 ms 271.553 ms
16 tengigabitethernet0-3-0.pie-lns1.perth.telstra.net (203.50.115.207) 276.070 ms 270.848 ms 270.648 ms
17 * * *
18 * * *
19 * * *
Dandan123
Level 2: Rookie

Re: Perth to Singapore routing

And here is the traceroute for my Telstra Cable:

1 ge2-8.r01.sin01.ne.com.sg (202.150.221.169) 0.191 ms 0.215 ms 0.235 ms
2 203.208.177.109 (203.208.177.109) 0.597 ms 0.610 ms 0.618 ms
3 203.208.149.78 (203.208.149.78) 0.998 ms 203.208.153.245 (203.208.153.245) 0.803 ms 0.870 ms
4 203.208.178.234 (203.208.178.234) 0.832 ms 0.811 ms 203.208.153.222 (203.208.153.222) 0.750 ms
5 i-0-0-1-0-peer.pthp02.pr.telstraglobal.net (134.159.125.133) 138.314 ms 138.287 ms 138.327 ms
6 i-7-1-0.pthp-core01.bi.telstraglobal.net (202.84.221.150) 136.225 ms 135.653 ms 135.658 ms
7 tengigabitethernet0-9-0-16.pie-core1.perth.telstra.net (203.50.9.1) 191.359 ms 191.359 ms 191.368 ms
8 bundle-ether1.pie-edge902.perth.telstra.net (203.50.6.189) 182.454 ms 182.373 ms 182.144 ms
9 bundle-ether2.wel-edge902.perth.telstra.net (203.50.6.186) 180.840 ms 180.912 ms 180.769 ms
10 203.50.112.57 (203.50.112.57) 180.723 ms 175.219 ms 174.716 ms
11 58.160.252.136 (58.160.252.136) 181.111 ms 181.529 ms 181.510 ms
12 * * *
13 * * *
Level 25: The Singularity
Level 25: The Singularity

Re: Perth to Singapore routing

Those routings are from Singapore to Australia, so the routing in that case is controlled by your Web Hosting service's provider (and it is going via the USA - cogentco network).

 

None of that routing is controlled by Telstra Wholesale until it reaches the telstraglobal.net network.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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