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Metoo68
Level 1: Cadet

Power Supply

Hi All. We lost power to our Telstra Technicolour modem in a storm 2 days ago. I sourced a temporary power supply and modem is OK. Tried to explain to a Telstra service technician in India that all I needed was a new power pack. No can do. Will send complete new modem - 3-5 working days Yeah! Over Christmas and NY? We have a Telstra Shop in our nearby rural town. One would have thought I could pop in and pick up a new power pack but no: you can't do that. Does anyone know the correct pin size for the tg797n3v modem? The opening for the pin on a 5mm x 2.1 mm pin 2.5A power pack (Netgear) which is standard for a lot of electronic equipment, is too small for the Telstra pin.

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3 REPLIES 3
Level 21: Augmented
Level 21: Augmented

Re: Power Supply

@Metoo68 Maybe try jcar? (Take your old one in to the store)

 

Although you are better of with a new modem, as that one also has 3G/4G backup.

Hot pineapple donut and a cuppa.... Mmmmmm
Metoo68
Level 1: Cadet

Re: Power Supply

Thanks Ozmoz.

3/4G backup would be great if we had mobile reception in our locality which we don't. I will be travelling to Lismore tomorrow and I will discuss your suggestion. Thx.

Level 21: Augmented
Level 21: Augmented

Re: Power Supply


@Metoo68 wrote:

Thanks Ozmoz.

3/4G backup would be great if we had mobile reception in our locality which we don't. I will be travelling to Lismore tomorrow and I will discuss your suggestion. Thx.


@Metoo68 I'm sorry the 3G/4G backup won't be of any help to you. The Smart modem though would offering better connection/training than your older modem. I know when I went from your old modem to the Smart modem I also had a slight speed increase. It also doesn't hurt swapping out your old filter with the newer one as well.

 

Let us know if you had any luck on a new power supply too :-)

Hot pineapple donut and a cuppa.... Mmmmmm

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