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Level 1: Cadet

Red light on modem phone

I can’t make phone calls and there is a red light on the modem on phone 

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Red light on modem phone

Try turning modem off for a few minutes and then back on. If phone light still red try resetting modem by pressing reset button for at least Ten seconds. The reset button is located behind a hole in the chase and will need to use a bent paperclip or similar device. On Gen 2 modem's reset button is on back next to LAN port 2. On some earlier modems reset button is on front below power button.

 

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