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DanielEskobar8
Level 1: Cadet

Several Australian sites and video services not loading on Telstra cable

I am a Cable broadband customer in Adelaide.

 

For about a week now, some Australian based websites and video services have failed or struggled to load.

 

 

Foxtel Go for Windows, Videos on SBS on Demand (and The World Game),  and the Telstra home page are all struggling to load and unusable.

 

I tried using my Telstra mobile as a hotspot and these same site/services worked without any issues.  

 

My Cable internet connection speed appears to be healthy and most popular international sites like YouTube and Facebook are working without any struggles.

 

There seems to be a wider network issue preventing my Cable connection from getting proper access to the mentioned Australian sites. 

 

 

 

 

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3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: Several Australian sites and video services not loading on Telstra cable

I am not aware of any issues like what you have described. Are you still experiencing this issue?

 

Have you customised any of the settings within the modem? 

 

- Shelly

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PGC
Level 1: Cadet

Re: Several Australian sites and video services not loading on Telstra cable

Same problem in Ascot, Brisbane with NBN. Can't access most Australian websites such as carsales.com.au or gumtree. Speed-test shows full speed, internation sites such as youtube work at full speed. But won't even load the others. Worked fine 2 days ago. Also works fine when hotspotting off the phone.

Telstra (Retired)
Telstra (Retired)

Re: Several Australian sites and video services not loading on Telstra cable

Hi PGC, Can I please get you to send me a Private Message so I can have a look into this further - Oliver

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