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Daryl88
Level 1: Cadet

Should my broadband be working?

Ok so my net isn't working at all atm yet my foxtel is working fine, on the service status page I can see there is an outage for broadband and foxtel in my area (2759) so I figured well if the foxtel is working shouldn't the broadband be? I just assumed that the outage would affect both the foxtel and broadband, I did a reset on the broadband yesterday, is there a way I can try to see if the net is working? My laptop broke Sunday so I've only got an iPad, iPhone or ps3 to use on the net
1 REPLY
Telstra (Retired)
Telstra (Retired)

Re: Should my broadband be working?

Hi Daryl88,

The Foxtel & Cable Outage for 2759 are both now resolved as of early this morning 11/3/13.

I would suggest to try resetting your modem again, if you are still having issues after this I'd suggest to get in contact with Technical Support on 133933.

Thanks

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