Hi, am experiencing consistently slow D/L speeds (under 5 Mbps).
We have: Speed Boost NBN Standard Plus Speed Boost - This should achieve 40-50 Mbps I think.
Can someone advise what I should look at on MyGateway?
DSL is showing as disconnected, Ethernet is connected - this is how it has always been, and up until recently (2-3 weeks) have never had any issues.
Am I doing something wrong here? Would appreciate some advice.
Was this helpful?
DSL is not an issue if on FTTP
If you are watching Netflix on a PC the buffering could be due to the PC doing updates in the background. To check if background task could be causing the buffering open Task manager by right clicking on blank space on the Task bar at the bottom of the screen and select Task manager. Select More details view bottom left of Task bar window. If Disk usage or CPU usage is over 50% this could be the cause of the buffering.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved