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What type of internet connection do you have? From that speed I'm thinking ADSL?
Please post your modem stats so we can have a look and see whats going on:
On a Premium Home Network Gateway, T-Gateway, Gateway Max, or Gateway Max 2
(TG587, TG797, TG799, TG800):
http://10.0.0.138/ > Advanced > Broadband
On a Telstra Gateway
(Sagemcom F@st 5355):
http://10.0.0.138/ > Advanced > Gateway Settings > Device Info > General > xDSL (Bottom of Page)
On a Frontier Gateway or Smart Modem
(DJN2130 & DJA0230 ):
http://192.168.0.1/ > Advanced > Broadband
Default password is generally 'admin'
You're looking for line rates, power levels, attenuation etc
Are the tests being run over Ethernet or WiFi?
Are they being run during peak times (3PM-12AM)?
Is that 600 Kbps or 600 KBps?. Most browser when downloading a files show speed in Mega Bytes per second. 600 Kilabytes per second is equivalent to 4.8 Mega bits per second.
Do you know how far you are from exchange? If you are over three kilometres from the exchange 4.8 Mbps is all you can expect from ADSL
If you are only getting 600 Kilo bits per second an line speed 4.6 Mbps then there is something wrong with modem or the device you are using to measure speed.
Some motherboard manufactures provide a LAN WiFi management software that throttles the speed. If using a PC check that there is no LAN management software installed on the PC
The noise margin for your download speed isn't that good. Have you spoken to the ADSL assurance team? Another thing you could try is removing the ADSL splitter to see if that improves your speed and if you have more than one phone socket in the house, try them all, but primarily the one closest the the foot path is normally the primary socket.
Your distance from the modem/router as this stage isn't an issue as the speeds you're getting on tests are pretty close the the line speeds your modem is getting.
Sorry, miss read the 600kbps part.
In reply to MadDog3
Have you actually run the Telstra trouble shooting tool yet?
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