CrowdSupport®
McMinnsLagoon
Level 1: Cadet

Slow internet soeed

Please help. I’m nearly in tears thinking of having to deal with Telstra yet again to get half decent speed on our broadband internet. We are currently getting speeds of 2-3. I can’t even stream a Telstra movie. I don’t want to speak to someone with barely any English who makes me do the same tests the previous three people I spoke to before

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Slow internet soeed

What type of connection do you have (ADSL, FTTN, FTTP, FW, HFC)?

 

Have you tried running the troubleshooter at https://fix.telstra.com

 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit