Yeschef
Level 1: Cadet

Slow internet

I am having trouble with my wifi connection.
Netflix is the only app that works on my telstra tv.
Channel 9 and 10 wont load. Stan will load but it wont stop buffering.

I have reset my telstra tv and modem. My bill is paid.
How can i fix this?

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1 REPLY
Level 24: Supreme Being
Level 24: Supreme Being

Re: Slow internet

It could be one of two things:
Your wifi signal is not strong enough to maintain the speeds needed to provide a good streaming experience (Netflix is much better at handling low speeds, so it works better).
Your actual speed could be low. Connect a computer to your modem via lan cable (preferably) or stand as close as possible to the modem and run a speed test.
As far as Channel 9 & 10 not loading, do you mean FTA TV? Do you have an aerial plugged in and is it pointing in the right direction?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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