Mrog
Level 1: Cadet

Slow nbn

My nbn speed is currently 0.08 and download at 0.24 not happy

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: Slow nbn

It sounds like your landline connection is out of action and that your modem has been running in 4G backup mode for a while and has been shaped. (256kbps)
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Slow nbn

Hi Mrog,

 

Thanks for reaching out via CrowdSupport. I apologise it's under not so great circumstances. :\

 

Is this a recent issue, or an ongoing problem? 

 

Have you checked our outages page for any known issues within your area via the following link:  http://tel.st/3xwhz.

 

Let me know how you go.

 

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