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DarrenF123
DarrenF123
Level 1: Cadet
a month ago

Specific webpages load error Problem Loading Page: "http://mymodem.modem/" URL Firefox and Chrome

I am attempting to use the internet and I cannot get into specific pages because the page loads as:

 

Problem loading page- top of tab

The page isn't redirecting properly- in window

http://mymodem.modem/- url

 

This is occurring on specific websites and domains that I know for a fact are not experiencing any technical issues. I have tried Firefox and Chrome and I have cleared the cookie cache in both browsers and still have this issue. Another issue I am facing is that the telstra internet keeps disconnecting, which is when this issue first occurred.

 

I am using wifi on my mac and the connection is showing as excellent (green)

 

 

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IvanS
Support Team
Support Team
a month ago

Re: Specific webpages load error Problem Loading Page: "http://mymodem.modem/" URL Firefox and Ch...

In response to DarrenF123

Hi @DarrenF123,

 

Does the access issue for these websites continue after a restart of the device? Are you using a PC? 

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