Stevo1914
Level 1: Cadet

Speed on network with smart modem

Hi all,
Has anyone noticed the crap speeds when the smart modem switches over automatically to the network, when upgrades are going on. Not happy absolute crap.

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Speed on network with smart modem

The speed on 4G backup is limited to 6 Mbps down and 1 Mbps which is fast enough for normal usage including streaming HD video. If backup is used for extended period of time the speed gets throttled to 256 Kbps. The throttling can be removed by ringing support and requesting the a WEB form is submitted to remove throttling.

Level 21: Augmented

Re: Speed on network with smart modem

I would argue that it is better to have 6/1 Mbps backup than to have a complete outage...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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