If Paying For a Service & Pay a Fee ,You know What Your are Getting ;....By law I never Get The speed I have paid for not once, Never got my .100/40 ever , Now we get so called Peak times ...Crap ..IT's hit dial-up speed to the point or ,It just stops , Every month we should all credited back the speed they can't provide , Till They fix their Fault..We are becoming a joke to the Rest ..
Was this helpful?
Thank you for your feedback
Thank you for your feedback
FTTP, Telsra Gateway mk2 modem , Cat6 network cables , ..Most times speed is 98.7mb peak time ,is the problem like everyone Else,,,
@Jupiter wrote:
Sounds like congestion. But a description of crap doesn't really help. Posting a screenshot of the modem's connection stats and a speedtest result taken when the speeds drop off will let us tell you one way or another.
Hi Tech2,
Sorry to see the speed issues and I can understand the frustration. For NBN technical support please give us a call on 1800 834 273 and we can check on this for you.
let us know how you go.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
When you speak with Telstra, you're connected with the team that best suits your enquiry.
There isn't any training or abilities that are decided based on geographical location, but rather the purpose of the team. If you're needing to speak with someone in our nbn support team, they will have the same training, abilities and access irrespective of location.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
SUPER SLOW During Peak Times ,Telstra page not Responding So Slow ..
INT 1-1902838174643. SR 1-1887137266884 Yes I'm not the only one
Their is not enough Bandwidth , In Area for peak times for all.. That NBN & Telstra , Advise & ,No Update when The Issue will be Fixed... speed at 2.1mb buffering & blue circles ..blip blip Audio..Not HAPPY ,,,
4pm to 6pm is the slowest time , where your watching blue circles waiting..