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Level 1: Cadet

Telstra NBN Speeds Inconsistant & Slow

Hello, 

 

I have had nothing but issues with my NBN for the last few months but of recent days (2 weeks) it has gotten to the point where I can't even surf the internet while someone is watching something on Stan or Netflix. I shut off everyone from the internet so it was only my computer and it was down to taking 4 hours to download a 45MB file! 

 

I had issues with my old modem, which telstra replaced with a new modem, i have done the following:-

 

 - Reset Modem

 - Change Wifi Password

 - Change Wifi Freq. 

 - Reset Modem to Factory Defaults

 - Removed all devices off the line except for the modem

 

WiFi Speeds are unusable, and I have no ability to run LAN Cables around my 2 level town house to connect my computers to and I can't have my WiFi devices unable to work. 

 

Back in July I was getting 96Mbps via WiFi, now that's just a dream. 

 

I demand that something be done as i am paying for the Super Fast Speed and i'm getting not even 1% of that!

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra NBN Speeds Inconsistant & Slow

Have you checked your link speed on the modem's line information page.

 

Gateway Max II
http://10.0.0.138 > advance > broadband > DSL stats

 

Telstra Frontier
http://192.168.0.1/ > Advanced > Broadband

 

F@st 5355
http://10.0.0.138 Advanced > Gateway Settings > Dev Info > General > xDSL

 

If link speed is OK and you are using the 2.4 G Wi-Fi band you could try turning blue tooth off.

 

 

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