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Hollie123
Level 1: Cadet

Telstra Smart Modem rip off

Why is it that a customer like myself who has been a Telstra customer for over 30 years has to pay $9 a month for the smart modem while a new customer who has shown no loyalty whatsoever gets it for free. Just about over Telstra

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1 REPLY 1
Highlighted
Level 22: Superhuman

Re: Telstra Smart Modem rip off

Have a talk with the Disconnections team in Adelaide. They have the most

discretion. Ring 132200  and say Disconnections 7.30am to 9pm AEST for your call to go to Adelaide. You may be pleased.

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers.
"Being 75 years of age, entitles you to be an expert at everything !!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

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