My connection is so so so slow and telstra support is just hopeless.
My current speed is 2.8 Mbps!!! I already did the basics (reboot modem and pc and nothing)
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Maybe you could give us some detailed information bdinha about your needs here.
Thank you bdinha for filling in the blanks there, makes it easier to try to offer suggestions.
Firstly, I'd suggest you pop along to the following Crowd Support Information page that address issues such as yours. You'll find self help tests that you can undertake to see if you find a specific problem: https://crowdsupport.telstra.com.au/t5/Home-Broadband-KB/Speed-Issues/ta-p/278139