For the last 2 months from around 5.45 to 6.20 am in that time frame. I am disconnected from the internet, modem just goes through restart and no more disconnects.
As it seems to happen in that time frame doesn't seem random to me.
I am on NBN.
Was this helpful?
Depending on your type of NBN you could try isolating with a ethernet connection. If FTTN or HFC then the faults team could try replacing the modem or defaulting your current one if not already attempted on 1800834273.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines