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Annie61
Level 3: Gumshoe

Telstra outages

Answered
No internet - computer, smart tv (netflix etc) since outages on Thursday night. I live in Byford WA
1 ACCEPTED SOLUTION

Accepted Solutions
Annie61
Level 3: Gumshoe
Accepted Solution

Re: Telstra outages

Managed to get things sorted.  Eventually got through to Tech Support - my moden had gone completely.  Got new modem and a discount for the days without WiFi Smiley Happy

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4 REPLIES 4
Benjamin3
Level 1: Cadet

Re: Telstra outages

are you with telstra velocity by any chance?

Annie61
Level 3: Gumshoe

Re: Telstra outages

No - don't even know what that is Benjamin.  Not very technically minded - just know it is ADSL, it connects my computer and my TV and I can't get anything connected. 

Level 21: Augmented

Re: Telstra outages

Have you contacted Tech support. There are some forum posts on resetting your router/modem.

Annie61
Level 3: Gumshoe
Accepted Solution

Re: Telstra outages

Managed to get things sorted.  Eventually got through to Tech Support - my moden had gone completely.  Got new modem and a discount for the days without WiFi Smiley Happy

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