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TobyDog
Level 2: Rookie

Timeframe for NBN disconnect

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Our address was cabled up for NBN a month or so back. Just had a letter from Telstra saying I need to move soon. SUrely I have 18 months from the time it was available?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Timeframe for NBN disconnect

Will all depend when NBN was declared ready for service, You can check here https://www.nbnco.com.au/residential/learn/rollout-map.html > search your address, then click on find out more when if comes up and it should give you a rough idea of the disconnection of legacy services
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Timeframe for NBN disconnect

Will all depend when NBN was declared ready for service, You can check here https://www.nbnco.com.au/residential/learn/rollout-map.html > search your address, then click on find out more when if comes up and it should give you a rough idea of the disconnection of legacy services
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Level 25: The Singularity
Level 25: The Singularity

Re: Timeframe for NBN disconnect

And 18 months flies by, so it is quite soon.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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