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Shazz18
Level 2: Rookie

Unable to access google drive!

Answered

I have the exact same problem as the person who posted here 

https://crowdsupport.telstra.com.au/t5/Home-Broadband/Can-t-access-google-drive/td-p/774667

 

I have tried different browsers;, different computers, ipads etc.

 

both of my children need to do their homework using google drive and I am unable to access.

 

I've flushed the dns enabled all tls etc. and nothing seems to be working.  Can someone please helps this is very frustrating.

 

Andrea

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Unable to access google drive!

Id try turning off broadband protect in your Telstra My Account as that was the solution from the post you've linked in.
For Official Support Chat Now, or try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra Platinum Consumer, Small Business, Smart Home, Velocity, Locator and faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Unable to access google drive!

Id try turning off broadband protect in your Telstra My Account as that was the solution from the post you've linked in.
For Official Support Chat Now, or try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra Platinum Consumer, Small Business, Smart Home, Velocity, Locator and faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

Shazz18
Level 2: Rookie

Re: Unable to access google drive!

Oh my! It worked, thankyou very very much... we had tried everything!

Now I guess , can we keep parental controls on and still access google drive ?

Thankyou very much 😁

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