Was this helpful?
If the faults team were not able to link your modems hub to a current outage then they should be able to troubleshoot and escalate your problem further. The information on the outage page may be a general area supplied from NBN when they raised the network issue.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved