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Hi @YeahNah69, sorry to hear you're unhappy there. There are a few things you can try at home to see if you can determine a possible cause or resolve simple issues, please see the available resources here:
And see how you go.
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@YeahNah69 Can you post your full modem stats?
TG587 Telstra T-Gateway (TG797). Telstra Gateway Max TG799 and Telstra Gateway Max II (TG800)http://10.0.0.138 > advance > broadband > DSL stats
Telstra Gateway Frontier (DJN2130), Telstra Smart Modem (DJA0230) Telstra Smart Modem Gen2 (DJA0231)
http://192.168.0.1 > Advanced > Broadband > DSL stats Log in ID Gen 2 is admin/Telstra
Telstra Gateway (Sagemcom F@st 5355)
http://10.0.0.138 > Advanced > Gateway Settings > Dev Info > General > xDSL (Near bottom of page) Password is admin
It will look similar to this (Mainly after the ones in bold).
DSL Status Up
DSL Uptime 18 hours 28 minutes 9 seconds
DSL Type VDSL2
DSL Mode Fast
Maximum Line rate 20.03 Mbps 35.43 Mbps
Line Rate 19.99 Mbps 34.39 Mbps
Data Transferred 321.46 MBytes 1485.85 MBytes
Output Power 8.8 dBm 12.1 dBm
Line Attenuation 5.7, 33.9, 53.9 dB 15.8, 44.1, 67.8 dB
Noise Margin 6.3 dB 6.7 dB