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Sime14
Level 1: Cadet

What is this box for?

Answered

 

20191122_183705.jpg

 

Hi Everyone,

I've been told that as a sub-divided new property that Telstra can't service my address in Spotswood (6km from Melb CBD). They keep telling me that no comms work was done for my address but I have this box with Telstra on it. So can anyone tell me what this is for?

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: What is this box for?

When a property is built the building contractor installs those boxes in preparation for a Telstra (Now NBN) phone connection. If a phone service has never been installed before there is no cable leading to the street. If you open the box you will probably find no street cable terminated, only a cord for pulling through the street cable.

 

Here is an example of one of those boxes taken from this Youtube video

https://youtu.be/6mc6xOYupEs?t=422

Network_Connection_Box.JPG

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5 REPLIES 5
Level 23: Superhero

Re: What is this box for?

To complicate issues, Telstra no longer owns or installs cables in the street. All that infrastructure is now owned by NBN, who I believe you should contact and clarify with. Telstra is now just a reseller for NBN.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
Sime14
Level 1: Cadet

Re: What is this box for?

Hi Thanks. I'm already going through the new development process with NBN Co but it doesn't really answer my question onto what the Telstra box is?

Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: What is this box for?

When a property is built the building contractor installs those boxes in preparation for a Telstra (Now NBN) phone connection. If a phone service has never been installed before there is no cable leading to the street. If you open the box you will probably find no street cable terminated, only a cord for pulling through the street cable.

 

Here is an example of one of those boxes taken from this Youtube video

https://youtu.be/6mc6xOYupEs?t=422

Network_Connection_Box.JPG

View solution in original post

Level 6: Bloodhound jhwiz
Level 6: Bloodhound

Re: What is this box for?

They’ll still install ADSL lines in areas not within NBN footprint if lead in requirements are met I.e all trenching complete.

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own, and do not necessarily represent those of Telstra.
Level 25: The Singularity
Level 25: The Singularity

Re: What is this box for?

Spotswood is already NBN (FTTC mainly).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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