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CubanEight
Level 1: Cadet

Wi-Fi Extender Help - Telstra Smart Modem : Netgear WN2500RP

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I've just received a new Smart Modem with cable adaptor replacing a failed Netgear Cable router. Have tried to pair the new Smart Modem with my existing WN2500RP extender.

 

I have factory reset extender several times, pressed Pair button on Smart Modem (5+ seconds) and almost instantly get the rapid red flashing light after a few seconds.

 

Is the Netgear extender compatible with new Smart Modem? or is there a solution to get this connected successfully?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Wi-Fi Extender Help - Telstra Smart Modem : Netgear WN2500RP

The Netgear extender should be compatible.

 

Have you tried manually connecting as per

 

Connect your device t0 NETGEAR_EXT Wi-Fi network.

Open Web browser and got to www.mywifiext.net.

See https://crowdsupport.telstra.com.au/t5/forums/replypage/board-id/Home-Broadband/message-id/74993 for full instructions on IOS device.

View solution in original post

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3 REPLIES 3
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Wi-Fi Extender Help - Telstra Smart Modem : Netgear WN2500RP

The Netgear extender should be compatible.

 

Have you tried manually connecting as per

 

Connect your device t0 NETGEAR_EXT Wi-Fi network.

Open Web browser and got to www.mywifiext.net.

See https://crowdsupport.telstra.com.au/t5/forums/replypage/board-id/Home-Broadband/message-id/74993 for full instructions on IOS device.

View solution in original post

sarge43
Level 1: Cadet

Re: Wi-Fi Extender Help - Telstra Smart Modem : Netgear WN3000RP

I am unable to pair my wifi extender with my new smart modem.

please advise if this is possible

Telstra (Retired)
Telstra (Retired)

Re: Wi-Fi Extender Help - Telstra Smart Modem : Netgear WN3000RP

Hi Sarge43

 

There should be no issues connecting any device wirelessly. If you have tried entering the wifi information manually and you are not having issues with anything else connection you could try logging into the smart modem on 192.168.0.1 and under wireless untick the band steering option to allow the 2 seperate networks. 

 

- AlistairQWA

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