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Noeltess
Level 1: Cadet

NBN

My contract will end on 05 Dec 18 and my connection details stated on my account is showing Standard Speed - ADSL2+. But my internet connection is NBN tier 25. I have been calling the costumer support so many times to fix the issue but still it hasn' ...

watcher11
Level 1: Cadet

Just wondering what everyone's ADSL internet speeds are, the operators hit me up with 'you have the minimum acceptable speed'. I get 2.5 megabits/second which translates to about 350 kilobytes per second which is barely able to watch a video at 720p ...

shimonex
Level 1: Cadet

Error message when trying to go to the web :www.jetstar.comAccess DeniedYou don't have permission to access "http://www.jetstar.com/au/en/home?" on this server.Reference #18.37f46668.1534633724.218234f8 My Modem is a WIFI Telstra smart modem.the mode ...

Back2future
Level 2: Rookie

 壟 .....Good riddance Telstra!
After decades of $$$ custom, I have finally realised you can't polish the  which Telstra most certainly is! The final stroke, Telstra rate limiting me after I actually paid their disputed bill and then being told thei ...

Jobbie-J
Level 1: Cadet

Why is it that since I’ve switched over to nbn, every time Telstra does any work in our street, my internet drops out, slows down or just doesn’t work. It’s hopeless now. It was way more stable in my old adsl dialup 

Blueshoes
Level 2: Rookie

I switched to NBN in May on the promise of fastest speed and stability.  I am paying for 40Mbps but I can only ever get a maximum of 14,5.  I have called Telstra and emailed from the first days of connecting  and I get asked the same questions, how m ...

The-Tastiger
Level 3: Gumshoe

Just wondering if anyone else is experiencing my issues with connected WiFi devices, it is very annoying, I will watch something over WiFi on my TVs or Video recorder, Plex for example or Foxtel, Telstra TV device, when finished I turn them off.

The p ...

Smegma66
Level 1: Cadet

Our NBN constantly drops out. The service works during the early hours of the morning but is unusable after 8AM. The issue has been going on since May and despite numerous calls and chats with Telstra they are unwilling or unable to fix the problem. ...

da906
Level 2: Rookie

We asked for a Cable Broadband Connection to our home. A great deal being offered and very excited considering our poor ADSL service. Completed purchase online, Promises made, installation arranged, Waited at home, Tech finally turned. Very disappoin ...

862
Level 1: Cadet

I'm having issues with wifi connections to some items in my home. These 2 items are my fitbit versa and now a home security camera.  I am also unable to access the gateway either now.  Any ideas or suggestions.  I'm at a total loss even after speakin ...

Blueshoes
Level 2: Rookie

I switched to NBN in May on the promise of fastest speed and stability.  I am paying for 40Mbps but I can only ever get a maximum of 14,5.  I have called Telstra and emailed from the first days of connecting  and I get asked the same questions, how m ...

The-Tastiger
Level 3: Gumshoe

Just wondering if anyone else is experiencing my issues with connected WiFi devices, it is very annoying, I will watch something over WiFi on my TVs or Video recorder, Plex for example or Foxtel, Telstra TV device, when finished I turn them off.

The p ...

862
Level 1: Cadet

I'm having issues with wifi connections to some items in my home. These 2 items are my fitbit versa and now a home security camera.  I am also unable to access the gateway either now.  Any ideas or suggestions.  I'm at a total loss even after speakin ...

Jamo15
Level 3: Gumshoe

So I have another post on here going back about 2 months, asking about Constant drop outs... well that is still happening every day about 10 drop outs sometimes more, have been on the phone to telstra A LOT they have put us on a stability profile Tha ...

Adventurebound
Level 1: Cadet

NBN

Hi there, I am being connected to the NBN this week i am already on the Cable network and Telstra have said that it will be an easy swap to the NBN. Telstra have sent out a new modem (big white one sorry for non tech description), does anyone know if ...

cognitiveant
Level 3: Gumshoe

Anyone heard anything on when the speed boost restrictions on Velocity will be lifted?I have Premium Speed Boost activated under my account, but being new to Velocity they will not allow 100/2 only give me 30/1 on an FTTP premises.

Molly73
Level 1: Cadet

Now I have received a text asking me to switch it back.But Im not sure how to do this ?Please advise what I need to do ?

TommyTheTankEng
Level 6: Bloodhound

Our apartment building has FTTB and then a fibre optic backbone inside the building with an NBN box inside each apartment. I have the top-of-the-range Telstra modem with 4G back-up, 4 Ethernet gigabyte ports etcI'm now on my second modem; both the fi ...

STANFORD1927
Level 5: Eagle Eye

Hello I received a text via Telstra mobile yesterday stating I appeared to be still connected to their Mobile network. They stated they needed my help to switch back to Home broadband. I had been on my PC and Tablet during the day .For instructions g ...

JoseChung
Level 2: Rookie

Here's a dumb rookie question. I've been on the Telstra Connect NBN bundle for just under a month, and I keep tabs on my broadband usage via my Telstra account on here. One thing puzzles me: under Usage > Internet, the "Detailed data usage" heading s ...

shimonex
Level 1: Cadet

Error message when trying to go to the web :www.jetstar.comAccess DeniedYou don't have permission to access "http://www.jetstar.com/au/en/home?" on this server.Reference #18.37f46668.1534633724.218234f8 My Modem is a WIFI Telstra smart modem.the mode ...

Back2future
Level 2: Rookie

 壟 .....Good riddance Telstra!
After decades of $$$ custom, I have finally realised you can't polish the  which Telstra most certainly is! The final stroke, Telstra rate limiting me after I actually paid their disputed bill and then being told thei ...

AliGar
Level 1: Cadet

For the past couple of weeks can't load any Telstra related webpage. Tried different browsers. The loaded website shows up for a couple seconds, then reverts to the previous page. Managed to login to this website by stopping the page load (needed som ...

Biancacastle82
Level 1: Cadet

Hi all.
After porting to Telstra business broadband with the Netgear V7610 and speaking to Telstra many times and
after 4 replacement dongles, finally my mobile backup works.

There was barring on all calls messages and data. Data barring needs to be rem ...

mazinoz
Level 18: Intelligence Chief

Though so far it seems Telstra modems have not been victims to VPNFilter, the situation is getting worse.An often quoted report ishttps://blog.talosintelligence.com/2018/06/vpnfilter-update.html Towards the bottom is an updated and growing list of mo ...

PADDINGTONGAL
Level 1: Cadet

Broadband failed this morning.  Called Telstra and put through to Technical Help.  Lines tested, rebooting twice etc and still no broadband connection.  Appointment then made for technician to come tomorrow morning.  A few hours later, the internet c ...

emmacaitley
Level 1: Cadet

I ordered Telstra cable on the 19th of December and was given an installation date of the 8th of Jan.After staying home and waiting for a technician to come I was told that they didn't need to install the cable into my house and it was all complete I ...

SharonMB
Level 1: Cadet

In Perth, started a few days ago, wont connect to many websites or PS4 chat due to "time out" & "run out of time issues". Happening on all devices, both WIFI & Ethernet, tried resetting the Testra Gateway Modem, made no difference. Anyone else having ...

Zaphrod
Level 1: Cadet

email sent to nbn;Could someone please give an update of when Fixed-Line Service Area Module 7CAM-01 will be completed, it has been RFS since 28 Oct 2016 and still nothing has been actioned to homes that are in limbo. Normal ADSL and telephony servic ...

131243
Level 1: Cadet

Using iPhone you can stop the IG8 pty Ltd scam
from on billing you $6.60 each month , by adding 19908908 to your friends list , then block them !!!!

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