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Brad-99
Level 1: Cadet

Looks like, at a network level, Telstra are blocking SNMP queries from the internet to my router. Does anyone know how I get Telstra to turn that "feature" off? Specifically - my router is not able to receive any packets on UDP port 161.My router can ...

kmcjz
Level 2: Rookie

So I was apparently switched to NBN on Tuesday (according to the email I received it was successful). Unfortunately despite multiple attempts to find out what the problem is and multiple different excuses from multiple Telstra staff, my modem is stuc ...

Tabion
Level 2: Rookie

Hello, I recently set up a new plan (exact same plan as I had previously except that plan was moved to another house when the owner moved away)
I was given a Telstra smart modem gen 2 and several times in half a month of having it I have gone to use m ...

Dandan123
Level 2: Rookie

I have Telstra cable in Perth WA. In the past two months the ping rate to everywhere has been very high. The location I notice most is to Singapore where it usually sits around 60-70, nowadays it’s over 300. I was under the impression they had opened ...

jt71
Level 1: Cadet

I’ve received confirmation of my unlimited + streaming bundle wirh binus google mini but there is no mention of google mini in the email. Does it just come automatically as part of the bundle?

1234567893
Level 1: Cadet

Order 1-1790278264107 Technician didn't turn up. Asked the online chat what happened and immediate I got a text saying it is rescheduled to 5/12. Called 132200 about the order. Initially I was told there was nothing scheduled for today (29/11), but a ...

allyrenee
Level 1: Cadet

Hi, I've been having an ongoing issue with our ADSL when the landline is in use (call in our out). It originally used to drop the internet connection whenever we called out or someone called in and then it progressed to the line being static, then it ...

Missy_84
Level 1: Cadet

Telstra have sent me a NBN connection kit, a letter to say I can connect to the NBN and have also sent a large number of text messages telling me to switch to the NBN. I connect the NBN gateway modem tonight, the online light stays blue. I call Telst ...

mi11
Level 1: Cadet

Cable internet and Foxtel via cable havent worked since Sunday in Maribyrnong. The public outage page says there are no outages in my area yet when you press the troubleshoot button and log into the wizard says there is an outage in my area. Every da ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Dandan123
Level 2: Rookie

I have Telstra cable in Perth WA. In the past two months the ping rate to everywhere has been very high. The location I notice most is to Singapore where it usually sits around 60-70, nowadays it’s over 300. I was under the impression they had opened ...

Scott1966
Level 1: Cadet

NBN own the infrastructure that has a fault. This fault prevents my Telstra Cable connecting to the internet. It is on the second leg from a hub where the fault lies.
Telstra can’t do anything as they don’t own the infrastructure.
The NBN didn’t like m ...

forkliftdrew
Level 3: Gumshoe

Anyone else experiencing an unuseable BigPond Cable internet in Brisbane Northside, anywhere near Mitchelton 4053? We’re down to 0.24Mbps Download and 1.8Mbps Upload. The service is practically unuseable.  Had a similar problem a month ago and a serv ...

Zapsta
Level 2: Rookie

Mine bin out since yesterday

Grumpy3
Level 1: Cadet

hi  i recently resigned to a newer plan and in doing so received telstra protect, i downloaded it but as i still had a subscription with avg i used it instead but now my avg has expired i deleted through uninstall  but cant activate  the telstra one ...

Dnns_321
Level 1: Cadet

NBN

When is NBN coming to spring creek qld

Sherlock17
Level 1: Cadet

Heard from”Telstra” yesterday wanting to switch our internet off for 24hrsdue to “cyber access issues”. No verification from Telstra via email etc. operators couldn’t put me onto an Australian operator to verify if authenticate request. They did want ...

AJ85
Level 1: Cadet

Hi all,I am moving into my new place and obviously want internet connected. Problem is all I can apparently get is adsl or wireless. Adsl is going to be terrible as we are about 5.5kms from the exchange and I would rather stay clear of wireless. The ...

banjoi
Level 1: Cadet

how do i know if my address is connected to the nbn.  it was supposed to happen today.  the modem has been installed.

thumpa
Level 2: Rookie

NBN

Please fix my NBN. Consistent drop outs. All day every day. Had an update recently and technician advised it was being caused at the street. He would put in a work order to get it fixed. Dropouts happen on mobile computers and when watching movies. N ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Jimg
Level 2: Rookie

NBN

I signed up for NBN through Telstra in September 2018 everything appeared to work well until the start of December 2018, between the 4th of December 2018 and the 8th of December I've received 8 separate notifications regarding  your Telstra Smart Mod ...

1104
Level 1: Cadet
Verified
Level 2: Rookie

This is the third post I have made about this topic. Have had techies out nearly 10 times since February which have all claimed there are no issues or any issues have been resolved. Nothing they have done has helped to remedy the situation. What happ ...

DanJohnson
Level 1: Cadet

I can’t acess my internet it just opens a browser up that says 401 authorisation required

AZONIA17
Level 1: Cadet

Hi i want to know how long does it take to complete a online order keep saying it in process and was told the order should be finish on the 2nd of Dec

PDW66
Level 1: Cadet

I brought and installed a twin pack Telstra WIFI booster set 3 weeks ago and everything has been working perfectly up until yesterday, when the slave booster started to blink blue the swapped over to solid purple... I rebooted everything 3 times incl ...

Dagger
Level 1: Cadet

Since early this morning (4/12) the broadband and home phone has been out in Parkwood, Qld & the Telstra Outage page constantly shows that Services should be restored in an hour yet 12+ hours later...
I've tried calling only to be told the same thing ...

tele1
Level 1: Cadet

can’t brows the web sites which i used yesterday.utube can play..

tele1
Level 1: Cadet

hi,from today evening i cant brows web site through my home internet??樂樂

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