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Junglebumm
Level 2: Rookie

Been having constant dropouts. Anyone able to comment? 16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:10 TR069: Received GetParameterValues
16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:11 ...

einrebell
Level 2: Rookie

Can anyone shed a light on when velocity exchange upgrades are likely to be completed by? I've seen threads on here from last year suggesting they should have been completed by around this time but velocity support team seems to have no idea on when ...

MillennialMike
Level 1: Cadet

Any news on Telstra Velocity getting faster upload speeds anytime soon? 5Mbps is kind of sad for someone working from home in 2019. I've read other posts saying they should have completed congestion upgrades and what not by now so I just wanted to as ...

SwissDoc
Level 2: Rookie

So, if I understand correctly, the only internet package options available are for an nbn 25 or an nbn 50 package ($75 & $90 pcm respectively) for a customer on ADSL 2+ at less than 10 Mbps. Surely this is covered by consumer legislation that you're ...

foyt
Level 1: Cadet

My Tvoice 503 dect phone constantly unpairs from the Telstra NBN Gateway within 24 hours of being paired - have repaired dozens of times with same result.Is there a confirmed fix for this problem I have seen numerous times on these forums ?This is a ...

Asyluun
Level 1: Cadet

Came home to no internet spent 45 min's speaking with india then to be told there is an outage at my address expected time to be resolved 21st August  REALLY Telstra 5 days ? just paid my bill so that was worth it How can this take so long to fix?  r ...

sammas
Level 1: Cadet

Hi I am getting the following error on the broadband protect"We couldn't process your request because of a network error. Try again, or if you need help," It is very frustrating. As suggested by many posts I removed broadband protect and waited 1 hou ...

westie131
Level 2: Rookie

Hello All  can you please advise the best option. i have the telstra nbn smart modem in my lounge room which connects to my devices wirelessly.... i also have one of the ethernet ports with a cable going to my home office.i want to connect 2 devices ...

BaldDave
Level 5: Eagle Eye

Hello All, I had a Telstra nbn modem kit delivered the other day - just randomly turned up in the post (2x boxes). I'm with Bigpond broadband cable (coaxial connection).I average around 110+Mbps (true not bloated rhetoric...)
https://www.speedtest.net ...

Paulaust
Level 2: Rookie

Dear Telstra,One week ago, 3/6/19, I was cut over from Telstra to NBN. All want fine thanks, but I have one complaint. Over the last few months Telstra had given us 100Mbps as a gift for loyalty or something like that. Prior to this we had been given ...

Junglebumm
Level 2: Rookie

Been having constant dropouts. Anyone able to comment? 16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:10 TR069: Received GetParameterValues
16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:11 ...

Paulaust
Level 2: Rookie

Dear Telstra,One week ago, 3/6/19, I was cut over from Telstra to NBN. All want fine thanks, but I have one complaint. Over the last few months Telstra had given us 100Mbps as a gift for loyalty or something like that. Prior to this we had been given ...

Yorty
Level 2: Rookie

Have haven't been able to access a lot of sites the last couple of days, keep getting certificate errors using different browsers, same on the tablet which makes me think it's some sort of modem/telstra setting/fault. I have tried turning off the par ...

Barb00
Level 2: Rookie

I'm a bit confused. Telstra advertise waiving the setup fee for NBN plans if you buy online. But then say fixed wireless is not available online and to call or go to a store. When calling I was informed that they do not have the authority to waive se ...

The_Vannarch
Level 2: Rookie

I'll keep it brief. Got connected to the NBN (FTTN 50/20 - Northern suburb of Perth) in February and all was working fine and dandy until about 5-6 weeks ago. Dropouts started to occur sporadically with some days seeing 15-20 dropouts and others only ...

hazey4
Level 1: Cadet

Can anyone please tell me what is included in the NBN Conversion Kit (not connection kit). I have been told that is what is being sent for us to transfer from ADSL to NBN. Is there a new modem included.

JohnB2
Level 4: Private Eye

I have been keeping a regular record of my ping time and upload/download speeds since before I went onto Telstra Broadband FTN over a year ago. I did a test on the 1st of July, and my ping was in the previously normal range of 15-18ms and upload/down ...

Watcher7
Level 3: Gumshoe

I switched to Telstra broadband 3 weeks ago and receive a Telstra smart modem gen 2. The first week after it was set up the connection dropped out a couple of times and I had to restart the modem to regain connection - however I can’t be sure how oft ...

TommyTheTankEng
Level 6: Bloodhound

When the NBN was first installed (FTTB + internal fibre optic network in the aoartment block) I was given Premium access (NBN-100) for the same price as NBN-50. If I recontract is that likely to remain at no extra cost or will Telstra try to add anot ...

Mike_Turner
Level 1: Cadet

Hi Guys.  I have a question about where the network boundary is in my house and the current rules affecting Telstra technicians and whether or not they are allowed to climb onto a house roof. Background….   Recently had an issue arising from incorrec ...

Francine
Level 2: Rookie

Hi y’all... just noticed this coming up on internet traffic: tls-thor (7987) endpointTID AWS iot client subscriptions  what is this?  

SD2068
Level 1: Cadet

Can someone explain what each of the firewall settings do ? I’ve noticed that if I’m on medium I’m unable to run a Speedtest from Google and my Google WiFi doesn’t work as the app thinks the device is offline. I also found the a VPN client I’m testin ...

jehale
Level 2: Rookie

Today I was notified my internet connection was down. My TV likes to keep me informed.I have a HFC connection and since being placed on the nbn this has happened a couple of times before.Today was different.The connection went down and up and down et ...

Mcwiener94
Level 2: Rookie

Im currently trying to query my sync speeds and I've notice my SNR margin is quite high. Just wondering what this would indicate and if there would be a fix for both it and my sync speeds.

Tyson233
Level 1: Cadet

Hello, Whenever I try to connect to a server in Asia, my traffic goes from: Melbourne --> Sydney --> US-West --> Japan --> Singapore. This results in a very large amount of ping (330+) to a server which should give me around 90-100ms. I am clueless a ...

Jack3150
Level 1: Cadet

Can some one help me with the port forward for my NBN. I tried it with two different modem, the Telstra f@st and D-Link ac3200, both didn't work. I also set up a static IP for the machine which didn't help either. I heard that it might have something ...

Trevi_Australia
Level 1: Cadet

Hi,I've a problem. Our company, Trevi Group (Italy), is the owner of Trevi Australia and we are trying to migrate the site of Trevi Australia (www.treviaustralia.com.au) to an other server. The site was purchased from netregistry (www.netregistry.com ...

demetr
Level 1: Cadet

To whom this may concern: I am at absolute whits end attempting to have a simple phone line installed in the property I own. The property is part of a divided lot. I applied for Phone services through various providers, all of which kept telling me t ...

bec_t
Level 6: Bloodhound

In case this helps anyone I thought I might post this for those unlucky enough to be the 1.3 percent of premises who are not reaching the governments promised NBN line speeds of 25mbps - We were one of them. After 3 hours of being passed around Telst ...

Ghost4
Level 3: Gumshoe

Not a question, just want to let you know guys that Telstra is providing Credit for flood and bush fire affected customers. check it with your area code on 13 22 03 or go on live chat.

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