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AussiTech
Level 1: Cadet

We have NBN coming to our street within the next month, and our copper lead in cable has not been used for about 25 years because we are going through Optus coax for our telephone and internet.  How can we arrange to have it checked so it will be rea ...

scotty66
Level 1: Cadet

Hi I'm having a nightmare of a time to just connect to the NBN. It started in February this year when I signed a pre-order for the NBN which was finally connected to my area at the end of June. On the 2nd July I rang Telstra to confirm my order was g ...

YannickD
Level 1: Cadet

Trying to connect an Android One device (XIAOMI MI A3) to my Telstra Smart Modem Gen 2, it saved the details but doesn't try to obtained an IP address. The device can connect to other mobile hotspot or wifi. The SSID and password are correct. Any ide ...

NeverEverEver
Level 1: Cadet

If you are waiting for your NBN service to be setup or you have a modem and the service has been activated, here is some words of advice.... go elsewhere. Today (August 23rd) is the 77th day i've been waiting for my NBN to be activated after moving h ...

Rlipsc10
Level 1: Cadet

Decided to move from ADSL to nbn. Have received new modem and nbn connection device. I have followed the directions supplied with connection device, and waited over 20 mins for the lights to stop flashing but they never do.I unplugged it all thinking ...

Jim123
Level 1: Cadet

I am trying to use the Parental Control URL and despite adding the url and IP it doesnt make any difference.   Does it actually work ? 

SJA79
Level 1: Cadet

I have ordered home broadband connection on 7th Aug and i have been told that modem will be delivered on 8th Aug (order tracking also showing the same) however until today (23rd Aug) i have nit received it. Upon enquiring with Telstra they are always ...

Dialmeida
Level 1: Cadet

I need help. Had Telstra for a few months now, and we moved homes in July. Contacted Telstra Moving Home, they were very friendly and I was very happy with the team. The deal was to move on the 22nd July and have my internet connection on the 23rd. A ...

PAD1
Level 1: Cadet

I've just been connected to the NBN (HCF) but now I can't see my security cameras on my phone (iDMSS). New modem (Telstra smart modem) for connection. Any advice on how to fix this problem ?

David170
Level 2: Rookie

HAS ANYONE EVER FOUND A RASPBERRY UNDER NETWORK HEADING USING FILE EXPLORER WIN 10. IT IS SIMILAR TO A FAKE MOBILE TOWER OR A STINGRAY DEVICE USED BY GOVT IN US AND IT ALLIES

scotty66
Level 1: Cadet

Hi I'm having a nightmare of a time to just connect to the NBN. It started in February this year when I signed a pre-order for the NBN which was finally connected to my area at the end of June. On the 2nd July I rang Telstra to confirm my order was g ...

stonefishter
Level 1: Cadet

I currently have Telstra Cable plan at home, however have been advised that NBN is now available in my area (Glebe 2037). I'm happy with the fast cable connection I have and would prefer not to leap into the unknown NBN cesspool. Do I have a choice?

MT17
Level 1: Cadet

I currently have Telstra ADSL and now am ready to switch to NBN - Telstra have advised me that I have an HCF NBN connection to my premises.I have had an external box installed by NBN, and am currently using a Telstra Smart Modem.Telstra have advised ...

CS09
Level 1: Cadet

where do I find server settings for my @bigpond.com email account

Dustin77
Level 1: Cadet

My internet was upgraded from dsl 8Mbps running at 1 to 3Mbps top speed of 400kb/s to the new NBN when they installed nbn in Victoria Point. was running at 45Mbps 3mb/s and fine until a week ago when it started disconnecting. I received a few scam ca ...

Junglebumm
Level 2: Rookie

Been having constant dropouts. Anyone able to comment? 16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:10 TR069: Received GetParameterValues
16.08.2019 20:24:10 TR069: Sending GetParameterValuesResponse
16.08.2019 20:24:11 ...

Paulaust
Level 2: Rookie

Dear Telstra,One week ago, 3/6/19, I was cut over from Telstra to NBN. All want fine thanks, but I have one complaint. Over the last few months Telstra had given us 100Mbps as a gift for loyalty or something like that. Prior to this we had been given ...

Yorty
Level 2: Rookie

Have haven't been able to access a lot of sites the last couple of days, keep getting certificate errors using different browsers, same on the tablet which makes me think it's some sort of modem/telstra setting/fault. I have tried turning off the par ...

Barb00
Level 2: Rookie

I'm a bit confused. Telstra advertise waiving the setup fee for NBN plans if you buy online. But then say fixed wireless is not available online and to call or go to a store. When calling I was informed that they do not have the authority to waive se ...

The_Vannarch
Level 2: Rookie

I'll keep it brief. Got connected to the NBN (FTTN 50/20 - Northern suburb of Perth) in February and all was working fine and dandy until about 5-6 weeks ago. Dropouts started to occur sporadically with some days seeing 15-20 dropouts and others only ...

Rlipsc10
Level 1: Cadet

Decided to move from ADSL to nbn. Have received new modem and nbn connection device. I have followed the directions supplied with connection device, and waited over 20 mins for the lights to stop flashing but they never do.I unplugged it all thinking ...

Dialmeida
Level 1: Cadet

I need help. Had Telstra for a few months now, and we moved homes in July. Contacted Telstra Moving Home, they were very friendly and I was very happy with the team. The deal was to move on the 22nd July and have my internet connection on the 23rd. A ...

BigpondMailUser
Level 1: Cadet

Quite often when sending emails via Mozilla Thunderbird, I get an error message when the client tries to save a copy of my sent mail in the bigpond/sent folder.

Francine
Level 2: Rookie

Hi y’all... just noticed this coming up on internet traffic: tls-thor (7987) endpointTID AWS iot client subscriptions  what is this?  

SD2068
Level 1: Cadet

Can someone explain what each of the firewall settings do ? I’ve noticed that if I’m on medium I’m unable to run a Speedtest from Google and my Google WiFi doesn’t work as the app thinks the device is offline. I also found the a VPN client I’m testin ...

jehale
Level 2: Rookie

Today I was notified my internet connection was down. My TV likes to keep me informed.I have a HFC connection and since being placed on the nbn this has happened a couple of times before.Today was different.The connection went down and up and down et ...

Mcwiener94
Level 2: Rookie

Im currently trying to query my sync speeds and I've notice my SNR margin is quite high. Just wondering what this would indicate and if there would be a fix for both it and my sync speeds.

Tyson233
Level 1: Cadet

Hello, Whenever I try to connect to a server in Asia, my traffic goes from: Melbourne --> Sydney --> US-West --> Japan --> Singapore. This results in a very large amount of ping (330+) to a server which should give me around 90-100ms. I am clueless a ...

Jack3150
Level 1: Cadet

Can some one help me with the port forward for my NBN. I tried it with two different modem, the Telstra f@st and D-Link ac3200, both didn't work. I also set up a static IP for the machine which didn't help either. I heard that it might have something ...

Trevi_Australia
Level 1: Cadet

Hi,I've a problem. Our company, Trevi Group (Italy), is the owner of Trevi Australia and we are trying to migrate the site of Trevi Australia (www.treviaustralia.com.au) to an other server. The site was purchased from netregistry (www.netregistry.com ...

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