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Sime14
Level 1: Cadet

  Hi Everyone,I've been told that as a sub-divided new property that Telstra can't service my address in Spotswood (6km from Melb CBD). They keep telling me that no comms work was done for my address but I have this box with Telstra on it. So can any ...

elfman88
Level 1: Cadet

Any fix for disney+ on Cable ? I can login and stream on the mobile network, but once I connected to home cable internet, nothing is loading. It is fine on the 21st but the day after till now nothing is working. Any sooner to fix this issue????

Junglebumm
Level 2: Rookie

Hi all.I've previously posted about issues since moving into a new address in July 2019.  The issue has continued in a cycle, whereby I get slow speeds of 16mbps down and less than 1mb up, but stable. It them becomes unstable and I get constant dropo ...

Draco
Level 3: Gumshoe

Hi CrowdSupport, We have an IPTV box connected to our LG TV using our home NBN wifi modem. The connection to the box keeps dropping off very frequently, even as we toggle channels & is getting very frustrating for us. And each time we have to reset t ...

Cos1965
Level 1: Cadet

Tv initially connected to wifi, but doesn’t now. When I scan for the Telstra wifi name it is not located . When trying to connect to Netflix I get an error code NW-3-6. My mobile has no problem with connecting to wifi. The sons mobile has the same is ...

pkloops
Level 3: Gumshoe

22/11/19Since latest firmware upgrade to Technicolor DJA0231, version 18.1.c.0443-950-RAthe 4G/LTE is jumping from Excellent ( Green LED ) to Poor (Red LED ) see pictures of 4G diagnostic screen..Is this a CELL problem, or a new bug in Modem ?How do ...

Popegar
Level 1: Cadet

I have already lodged a complaint number. Nothing has been done in the last 9 days about my problem. I had to change my case manager because he was not help at all, rather the opposite. I was told I now have another case manager. I received today an ...

KevieatKingers
Level 1: Cadet

On Wednesday 20-11 our internet connection was interrupted for NBN Co maintenance. This was a scheduled maintenance that was to occur on the 19th or somewhere between the 19th and the 24th, After the service was restored the speed was so slow that it ...

TechieGirl
Level 1: Cadet

I've been having problems with my internet. The connection gateway keeps telling me my wan connection is down. I have tried restarting the modem several times and still no wan. 

Leo1936
Level 1: Cadet

I moved two weeks back and obtain new router from Telstra. Fine for two weeks then at 9.30am Monday 18/11/19 the connection stopped. The WI-FI name had dropped out and have not been able to reconnect my Mac Desktop. Also, my Ipad is using the same ro ...

Sime14
Level 1: Cadet

  Hi Everyone,I've been told that as a sub-divided new property that Telstra can't service my address in Spotswood (6km from Melb CBD). They keep telling me that no comms work was done for my address but I have this box with Telstra on it. So can any ...

InfinityDawn
Level 2: Rookie

So recently i just moved over from cable to the nbn, the only advantage of this has been the signifgantly better upload speeds, apart from that everything else has been sub par, service cost more for less download speed, drop outs etc.I host alot of ...

Thulcandran
Level 1: Cadet

I have a Telstra Smart Modem providing my NBN Service. Connected to this in LAN mode is my FritzBox, which I am using for my VoIP service with a third-party VSP. Until recently, everything was working fine. Since some weeks ago, though, the VoIP serv ...

TeaJhay
Level 2: Rookie

So we got NBN a few months ago, had issues with dodo and switched to telstra. it's been working fine until yesterday afternoon when i came home and my ps4 was no longer connected to wifi. i've been trying to get it working, doing all the "Tricks" to ...

muk3
Level 2: Rookie

I suddenly have parental control blocking website access (twitch, facebook); nil changes initiated by me. Is anyone else having these issues; and can you please advise a solution.THANKYOU

Markmeehan
Level 2: Rookie

Hello our internet is down for 6 d is there a Reason why this is

Ray03
Level 1: Cadet

I'm getting calls from a private number with a computer voice saying nbn co is going to cut me of because of suspicions activity  Than tells me to press 1 wtf!

icu2icu2
Level 2: Rookie

telstra have advised 'we've moved you to one of our current plans' From 17 November 2019, your new plan name is the Unlimited Internet Plan and the minimum monthly cost of your new plan will be $90. Will I get a higher speed with the new plan. I'm cu ...

Charlie500
Level 1: Cadet

Hi if I cancel all my products with Telstra can I still keep my email address?

Tags
Level 3: Gumshoe

Hello folks,I've been really pleased to have a splitter operated extra phone but pride cometh ... the fall has arrived. Suddenly the FTTN NBN here at home now has frequent outages after more than 18 months reliable operation. The only change I know o ...

elfman88
Level 1: Cadet

Any fix for disney+ on Cable ? I can login and stream on the mobile network, but once I connected to home cable internet, nothing is loading. It is fine on the 21st but the day after till now nothing is working. Any sooner to fix this issue????

Popegar
Level 1: Cadet

I have already lodged a complaint number. Nothing has been done in the last 9 days about my problem. I had to change my case manager because he was not help at all, rather the opposite. I was told I now have another case manager. I received today an ...

chrishkyle7
Level 1: Cadet

I have a Netgear router and it works fine till I update the router firmware. Also, I forgot the router password and I could not access my router. So I don't know how to reset netgear router password. If anyone has any idea about that problem then sug ...

Dboyarne
Level 1: Cadet

Why do I have to unplug this cable 5-6 times a day to reconnect to my cable broadband service.

Lancifer
Level 1: Cadet

Hi. I'm playing FIFA 20 on xbox one x but the latency is really awful.however, the latency in game of online game is always in 5 full signals.When using uotrace.exe,the ping to Sydney server is about 17ms to 23ms.But when testing networking in XBOX s ...

jaseT
Level 1: Cadet

Which major American carriers does Telstra peer with to allow faster routing for both internet and Publicly Switched phone calls?

Poseidon1
Level 1: Cadet

Hi All, My Telstra FAST5355-A is getting supplied a IPv6 prefix, and is allocating internal devices with addresses, but I am unable to contact any external IPv6 hosts. Is this something known, or just something strange that has occurred with my route ...

Ozmica1
Level 1: Cadet

Just today Telstra resolved a speed issue and restored my service to working order.For the past month it was speed locked at 60Mbps and this was 24*7 so not a matter of time of day or congestion. Early in the day, the telstra tech confirmed download ...

JudgeJudy
Level 2: Rookie

Seems that although the official cutoff date in thornleigh (via PH exchange) for NBN is Nov 9, Telstra has prematurely started replacing the technology.
After an agonising 2.5hrs with Telstra 24x7 Chat, I got no where with 3 different "technicians". N ...

crazy123456
Level 5: Eagle Eye

My SR 1-2202254630795 IS USELESS! Waited heaps of time, still no connection, was RUDE. 

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