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Nbngrrrrr
Level 2: Rookie

What is going on with Telstra nbn? All we’ve had all day long is drop outs. This has been like this all weekend and happens often. It’s so frustrating! I check for outages and there is never an outage.

We don’t use a Telstra supplied modem. They under ...

MikeH01
Level 1: Cadet

Connected to Telstra NBN today. Yesterday download speed was 56 mbs, this arvo after NBN installed 44 mbs, OK a bit slower but I can live with that. This evening 3.6 mbs when it works! Is this normal?

Brian1939
Level 1: Cadet

I am finding it impossibe to log in to Belong to get to my accountGetting this message Oops, something went wrong. Please try again later. ERROR occured.          Have rung and held on for half an hour with no response Please respond to my questions  ...

Tucker17
Level 2: Rookie

What settings should have on my router (Telstra Smart Modem™ Gen 2) so that I can connect my 7kw Q series AirCon to the AC Freedom app.

I had the unit fitted on Saturday and have tried multiple times to connect the unit, i've been into the router sett ...

Dissolutam
Level 1: Cadet

G'day,

We are lucky enough to have fttp installed to our premises and am running the Telstra Smart Modem Gen 2 out of UNI-D 1 and have UNI-D 3-4 spare. I have run Cat 6 all over the house and integrated as much as possible away from wifi.

As stated, cu ...

The_Bowsa
Level 1: Cadet

I have noticed an issue with my HFC NBN Connection which is a little unusual.  I do a bit of work with power tools around the home, and occasionally will trip a fuse in my meter box which results in a power outage to my NBN Modem and Telstra Router.  ...

Bc8
Level 2: Rookie

Hi Community We are a Telstra NBN customer with FCTC connection with a Telstra Smart Modem Gen 2 Increasingly we have having problems with connectivity that I can not resolve things like slow load of websites, buffering on Foxtel through Telstra TV, ...

wheresdadata
Level 1: Cadet

I on the 200GB p/m plan.  Has anyone else reached their monthly limit BUT the daily metered total is showing well below their limit.  In our case the metered total is showing 160 GB and there is no way our wifi password can be compromised. My broadba ...

GeoffWA
Level 3: Gumshoe

Does anybody know if a significant drop in download sync with minor drop in upload sync points to a particular issue. Have had the current service for around 12 months and modem whenever I've checked the numbers  syncs ~ 50 - 55 down, 20 - 25 up. Not ...

Discuss-ed
Level 2: Rookie

My nbn has failed it shows a very low download speed of .01mbps but upload is 18.6 mbps. I havecraised this with telstra buand after begging for support finally an nbn guys showed up tested every peice of hardware and cabling but fault persisted and ...

Tucker17
Level 2: Rookie

What settings should have on my router (Telstra Smart Modem™ Gen 2) so that I can connect my 7kw Q series AirCon to the AC Freedom app.

I had the unit fitted on Saturday and have tried multiple times to connect the unit, i've been into the router sett ...

Dissolutam
Level 1: Cadet

G'day,

We are lucky enough to have fttp installed to our premises and am running the Telstra Smart Modem Gen 2 out of UNI-D 1 and have UNI-D 3-4 spare. I have run Cat 6 all over the house and integrated as much as possible away from wifi.

As stated, cu ...

GeoffWA
Level 3: Gumshoe

Does anybody know if a significant drop in download sync with minor drop in upload sync points to a particular issue. Have had the current service for around 12 months and modem whenever I've checked the numbers  syncs ~ 50 - 55 down, 20 - 25 up. Not ...

hwka
Level 3: Gumshoe

Installation a few months old - currently with a Technicolor Telstra Gen 2 Smart Modem and WiFI Gen 2 booster.Speed is as advertised.Certain sites will not connect at any time - for example any site associated with news.com.au for example The Austral ...

Caroline12
Level 5: Eagle Eye

It's unlocked from any network but only shows up on setting with Vodafone and Optus networks available

Watcher7
Level 3: Gumshoe

I switched to Telstra broadband 3 weeks ago and receive a Telstra smart modem gen 2. The first week after it was set up the connection dropped out a couple of times and I had to restart the modem to regain connection - however I can’t be sure how oft ...

H34dsUP
Level 1: Cadet

Hi

I am wanting to add a 2nd modem (NETGEAR Nighthawk D7000) to my existing Telstra modem (TG800vac).

This is so I can extend a stronger wifi signal into other parts of the house.

Is there something in the settings I’m suppose to change?

Any help would b ...

MidnightRunner
Level 1: Cadet

Hi New to this. I would like to know how to setup some ppl in our home on 2G and some on 5G please? We have the newest Telstra Modem with sim. Unlimited NBN .Any help would be apprecated. Thanks 

cbotto-au
Level 2: Rookie

Just signed up to new Telstra NBN bundle (fixed wireless). I am unable to receive calls from mobile phones. I can receive calls from fixed lines and make calls to fixed and mobile. (internet is fine) I suspect its incompetent provisioning, but I just ...

OHHAHH
Level 1: Cadet

Is it possible to set up a TP-Link Archer D2 as a repeater off my Telstra Gateway?

wheresdadata
Level 1: Cadet

I on the 200GB p/m plan.  Has anyone else reached their monthly limit BUT the daily metered total is showing well below their limit.  In our case the metered total is showing 160 GB and there is no way our wifi password can be compromised. My broadba ...

Trevi_Australia
Level 1: Cadet

Hi,I've a problem. Our company, Trevi Group (Italy), is the owner of Trevi Australia and we are trying to migrate the site of Trevi Australia (www.treviaustralia.com.au) to an other server. The site was purchased from netregistry (www.netregistry.com ...

demetr
Level 1: Cadet

To whom this may concern: I am at absolute whits end attempting to have a simple phone line installed in the property I own. The property is part of a divided lot. I applied for Phone services through various providers, all of which kept telling me t ...

bec_t
Level 6: Bloodhound

In case this helps anyone I thought I might post this for those unlucky enough to be the 1.3 percent of premises who are not reaching the governments promised NBN line speeds of 25mbps - We were one of them. After 3 hours of being passed around Telst ...

Ghost4
Level 3: Gumshoe

Not a question, just want to let you know guys that Telstra is providing Credit for flood and bush fire affected customers. check it with your area code on 13 22 03 or go on live chat.

Smee-again
Level 1: Cadet

Been on hold for over 2 hours 15 mins about slow broadband.
Rand 3 times to even get this far.
Tried self help options - tools and chat both cut off after significant time.
Terrible service Telstra.
Slow broadband for 3 days. Can’t use any apps on any de ...

son11
Level 1: Cadet

It's Xmas Eve and my internet is still out since morning. No luck getting my calls thru to Tech support. This is just piss poor service and online fix don't work. WTH Telstra, no notice of any outages either, what's going on mate? Get your effing act ...

DoctorDeath
Level 2: Rookie

After more than 7 months of non existant NBN & Phone & countless daily dropouts & internet speeds on average of 0.01mbps. After coming back from Overseas & still not having a phone. Some how magically for the last 5 weeks not one drop out. Not one dr ...

Rain100
Level 3: Gumshoe

Have had no internet, no emails and unusable home phone line for nearly a week.Won't go through all the entire saga...but in short a tech is coming today. He arrived! Fantastic!He fixes home phone. We have internet again & getting emails! Great! He t ...

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