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bunkerBill
Level 1: Cadet

My service has just gone down in North Manly. Anyone else having trouble?

muk3
Level 2: Rookie

I suddenly have parental control blocking website access (twitch, facebook); nil changes initiated by me. Is anyone else having these issues; and can you please advise a solution.THANKYOU

Richard1234
Level 1: Cadet

I am arranging a lead in of both a copper and coax line from pit to house via a contractor. What do I need to have done vs what telstra will do. Ie can I have loose wires to outside brickwork and then telstra do the rest as part of service or do I ha ...

TurboT
Level 2: Rookie

I am on NBN FTTP in a new sub division and have a Ubiquiti camera system which uses WebRTC for remote viewing. It works fine in the house on the connected network but is unworkable slow on any external network or 4G connection. I've been told this mi ...

Darren31083
Level 1: Cadet

Telstra have given me the run around after I agreed to having my mobile phone account with them. First they said it was $30 a month but now are telling me it’s $50 a month. There SIM card was ordered months ago and never arrived. The Telstra call cen ...

Markmeehan
Level 2: Rookie

Hello our internet is down for 6 d is there a Reason why this is

Brownieintas
Level 1: Cadet

Hi, We Have nbn to our house, our modem is about 12-15 months old, Telstra modem, i have wifi speakers and most of the sound in our house is wifi generated, we constantly have wifi drop outs if a tablet or game console are in use, our tablets also dr ...

jim04
Level 1: Cadet

my home wi-fi is not working. How do I get it to work?

sayedmelb
Level 1: Cadet

Hello Telstra support,can anyone come over to support our adsl

Nelitanpeter2
Level 1: Cadet

Why does Bigpond block incoming emails suddenly from companies I've  received emails from for over 12 years without any comment ?

muk3
Level 2: Rookie

I suddenly have parental control blocking website access (twitch, facebook); nil changes initiated by me. Is anyone else having these issues; and can you please advise a solution.THANKYOU

Markmeehan
Level 2: Rookie

Hello our internet is down for 6 d is there a Reason why this is

Ray03
Level 1: Cadet

I'm getting calls from a private number with a computer voice saying nbn co is going to cut me of because of suspicions activity  Than tells me to press 1 wtf!

icu2icu2
Level 2: Rookie

telstra have advised 'we've moved you to one of our current plans' From 17 November 2019, your new plan name is the Unlimited Internet Plan and the minimum monthly cost of your new plan will be $90. Will I get a higher speed with the new plan. I'm cu ...

Charlie500
Level 1: Cadet

Hi if I cancel all my products with Telstra can I still keep my email address?

Tags
Level 3: Gumshoe

Hello folks,I've been really pleased to have a splitter operated extra phone but pride cometh ... the fall has arrived. Suddenly the FTTN NBN here at home now has frequent outages after more than 18 months reliable operation. The only change I know o ...

Paulaust
Level 2: Rookie

Dear Telstra,One week ago, 3/6/19, I was cut over from Telstra to NBN. All want fine thanks, but I have one complaint. Over the last few months Telstra had given us 100Mbps as a gift for loyalty or something like that. Prior to this we had been given ...

turbon131
Level 2: Rookie

Hi, I'm having trouble seeing starimagestudios.com via 61.9.211.33. No entries found. Tried making changes at registrar so new changes would be picked up and they are by other dns, but not qld primary. Over 24hrs has passed between some of the test c ...

tccack
Level 2: Rookie

Hi all...I am finding that now I've moved to NBN I have way more dropouts than with ADSLIs there a report that can be generated from my account or hardware to show me what the connection status has been over a period of time or is there a small piece ...

newbie-at-nbn
Level 1: Cadet

I want to port existing Telstra landline phone number to ISP to use as VOIP on NBN.
I am getting conflicting advice from Telstra and the ISP on how to proceed. ISP says I need to get Telstra to do EBD on phone number than they can than arrange for NBN ...

bunkerBill
Level 1: Cadet

My service has just gone down in North Manly. Anyone else having trouble?

Nelitanpeter2
Level 1: Cadet

Why does Bigpond block incoming emails suddenly from companies I've  received emails from for over 12 years without any comment ?

brrr
Level 1: Cadet

continual dropouts safari can't connect to server, telstra say my computer and modem are good

Lancifer
Level 1: Cadet

Hi. I'm playing FIFA 20 on xbox one x but the latency is really awful.however, the latency in game of online game is always in 5 full signals.When using uotrace.exe,the ping to Sydney server is about 17ms to 23ms.But when testing networking in XBOX s ...

jaseT
Level 1: Cadet

Which major American carriers does Telstra peer with to allow faster routing for both internet and Publicly Switched phone calls?

Poseidon1
Level 1: Cadet

Hi All, My Telstra FAST5355-A is getting supplied a IPv6 prefix, and is allocating internal devices with addresses, but I am unable to contact any external IPv6 hosts. Is this something known, or just something strange that has occurred with my route ...

Ozmica1
Level 1: Cadet

Just today Telstra resolved a speed issue and restored my service to working order.For the past month it was speed locked at 60Mbps and this was 24*7 so not a matter of time of day or congestion. Early in the day, the telstra tech confirmed download ...

JudgeJudy
Level 2: Rookie

Seems that although the official cutoff date in thornleigh (via PH exchange) for NBN is Nov 9, Telstra has prematurely started replacing the technology.
After an agonising 2.5hrs with Telstra 24x7 Chat, I got no where with 3 different "technicians". N ...

crazy123456
Level 5: Eagle Eye

My SR 1-2202254630795 IS USELESS! Waited heaps of time, still no connection, was RUDE. 

budgoi
Level 1: Cadet

The Telstra Smart Modem and Voice Extender I received in anticipation of the NBN being connected in my area, is nothing short of useless. Since connecting the kit and replacing the smart modem for my previous Telstra TG797n V3, my internet speed has ...

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