MicroBell59
Level 1: Cadet

change adsl2+ profile?

Answered

Where can I change my adsl line profile?

Telstra is constantly setting me on a high-margin profile while the standard line profile is working fine and is 1Mb/s faster! Trying to reduce line errors by worsening the speed even more?

I am on real 6Mbit/s standard profile - high margin makes me 5Mbit/s!

I want to be permanently change back to standard profile!

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: change adsl2+ profile?

You need to call 133933 to request it.

Although the removal may not be permanent. If the equipment detects too many errors on your line, it will most likely apply a stability profile to keep the connection live.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: change adsl2+ profile?

You need to call 133933 to request it.

Although the removal may not be permanent. If the equipment detects too many errors on your line, it will most likely apply a stability profile to keep the connection live.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
MicroBell59
Level 1: Cadet

Re: change adsl2+ profile?

So it makes no real sense to call when the system overwrites it again after ~2 weeks - not a solution for Telstra's neglected line 'maintenance' !

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