CrowdSupport®
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Level 2: Rookie

change password

Hi there.   i want to log in to change the wifi password (or restrict device access) and when i put in the admin details (eg admin/admin or admin/passworrd), it keeps coming up saying invalid username and password.  

 

If i can't get into there i can't change this.  any one have any ideas?

 

I've also tried using no password or telstra as the password

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: change password

What modem model is it?

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
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