CrowdSupport®
boob1
Level 2: Rookie

download speed

Answered

Why is it that the Telstra speed test consistently records download speeds 20-30 mps higher than other speed tests?

 

Who do you believe?

 

I am on cable.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: download speed

The Telstra Speedtest is powered by Ookla, so the same platform as Speedtest.net, it just uses set servers to test. Selecting different servers will give you different results.

Other platforms will test in different ways, which again will cause variations.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Level 21: Augmented
Accepted Solution

Re: download speed

From my place, Telstra and Ookla give exactly same results, if the same target server is used. Of course, if different target servers are used, there will be different speeds reported. Can OP provide some tangible examples or proof of what OP is suggesting?
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: download speed

The Telstra Speedtest is powered by Ookla, so the same platform as Speedtest.net, it just uses set servers to test. Selecting different servers will give you different results.

Other platforms will test in different ways, which again will cause variations.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Level 21: Augmented
Accepted Solution

Re: download speed

From my place, Telstra and Ookla give exactly same results, if the same target server is used. Of course, if different target servers are used, there will be different speeds reported. Can OP provide some tangible examples or proof of what OP is suggesting?
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit