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Level 1: Cadet

downtime while upgrading from adsl to nbn?

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I'm ready to move from ADSL to NBN. I've received a new smart modem for that. The documentation says that if I connect the new modem, Telstra will automatically change my service form ADSL to NBN. Since I cannot afford a long period without internet at the moment, I was wondering if there will be any internet downtime, whilst being upgraded.

Thanks,

Marcel

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: downtime while upgrading from adsl to nbn?

If there are no problems you should only lose internet for about 15 minutes while the Technician disconnects your line from the exchange and connects the line to the node. I transferred from ADSL to NBN FTTN about 2 years ago and there was only a 15 minute break in the internet connection.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: downtime while upgrading from adsl to nbn?

If there are no problems you should only lose internet for about 15 minutes while the Technician disconnects your line from the exchange and connects the line to the node. I transferred from ADSL to NBN FTTN about 2 years ago and there was only a 15 minute break in the internet connection.

View solution in original post

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Level 1: Cadet

Re: downtime while upgrading from adsl to nbn?

Thanks

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