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abcandt
Level 1: Cadet

home broadband outages

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Does anyone have any idea when broadband outage in Killara NSW will be resolved ? Telstra outage site say there are no reported issues and testing the line shows there is - expected resolve time keeps shifting 24 hr every day - this is crazy! 

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: home broadband outages

Assuming that you are in the part of Killara where the NBN is currently getting rolled out, and you are on HFC (Cable), then there will most likely not be an accurate update as NBN Co are not particularly good at providing these.

 

Have you reported the outage on 133933, as it may not necessarily be a widespread outage (ie it could just be your service).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: home broadband outages

Assuming that you are in the part of Killara where the NBN is currently getting rolled out, and you are on HFC (Cable), then there will most likely not be an accurate update as NBN Co are not particularly good at providing these.

 

Have you reported the outage on 133933, as it may not necessarily be a widespread outage (ie it could just be your service).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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