Moving in to a brand new rental property in 7 days. Rang Telstra to get our internet and telephone service transferred they told me we have to wait 22 business days to get the lead in cables and service connected.
We would have no telephone or internet. Can anyone help ??
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Can't help directly but felt it worth mentioning the whole network is now owned by NBN CO, so any cable work required may need to be passed through NBN Co, NBN or not, which could explain the time required to get the work done.
Also if its brand new, there may be a $299 connection charge that will be applicable for first time connection to the network. If its a rental property, you may want to check if the landlord is willing to cop that!
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