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midas
Level 2: Rookie

nighthawk works fine on battery not on fixed,do i need a differnt charger

 

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Community Manager Community Manager
Community Manager

Re: nighthawk works fine on battery not on fixed,do i need a differnt charger

Hey @midas,

Sorry to read about the frustrations. Could you please elaborate a little further on your post? Do you still have the charger that would have been provided in the original packaging?

Please let me know and I'll do what I can to help out.

 

Regards

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Level 22: Superhuman

Re: nighthawk works fine on battery not on fixed,do i need a differnt charger

Are you running your modem using the provided charger with or without the official battery ?
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
midas
Level 2: Rookie

Re: nighthawk works fine on battery not on fixed,do i need a differnt charger

Using charger supplied with device, works OK charging battery, device keeps shutting down when just on fixed connection(battery removed).Am thinking not enough consistent power going thru.Should I get a 3.0 charger.

Support Team
Support Team

Re: nighthawk works fine on battery not on fixed,do i need a differnt charger

Hi midas, 

 

Sounds like an issue with the battery and not the charger. Be best to take this to a store or call our technical support area on 133 933 and they can check on this for you. 

 

Let us know if you have any trouble getting this resolved though. 

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