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Stephen_E
Level 2: Rookie

setting up gateway max

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I've just had the Telstra Gateway Max installed and cannot get on the http://mygateway to see the settings. What username and password is it looking for? Does not accept my Bigpond or Wi-Fi Security card usernames and password.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: setting up gateway max

Good morning Stephen, usually the dfault user name is - "admin" and default password is "password".

 

You'll find the full user manual here also: http://setuprouter.com/router/technicolor/tg587nv3/manual-1250.pdf

 

Try this and let us know how you go.

 

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NB: I am NOT a Telstra employee, just another customer like you.

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4 REPLIES 4
Level 23: Superhero
Accepted Solution

Re: setting up gateway max

Good morning Stephen, usually the dfault user name is - "admin" and default password is "password".

 

You'll find the full user manual here also: http://setuprouter.com/router/technicolor/tg587nv3/manual-1250.pdf

 

Try this and let us know how you go.

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
Stephen_E
Level 2: Rookie

Re: setting up gateway max

Thanks very much Jeff. It worked.
Level 23: Superhero

Re: setting up gateway max

No worries mate, glad we could get you up and running, have a great Xmas.

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
Shelleez
Level 1: Cadet

Re: setting up gateway max

Jeff

 

Thank you so much your advice helped me login to the Gateway.  The information in the included booklet so wrong. Any way thank you again as I was unable to contact Chat 24/7 - too busy or something. I just wanted to change my SSID settings asap.

 

Regards

Michelle

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