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catters1
Level 2: Rookie

wifi extender no longer works with new NBN gateway modem

Answered

I have connected a new NBN ready modem provided by Telstra as a customer retention tool that replaces my old ADSL gateway modem but we are still using ADSL pending NBN conversion. I have an existing TP-LINK wireless extender that was used to get internet access to my Foxtel IQ2 box via the ethernet port from the extender to the IQ2 box. I cannot get the connection to work despite following all the advice possible IE ensure WPS is on  and using the WPS connection process. All the right lights etc are on but no connection. Can any please. Do I have a compatibility issue?

1 ACCEPTED SOLUTION

Accepted Solutions
catters1
Level 2: Rookie
Accepted Solution

Re: wifi extender no longer works with new NBN gateway modem

thanks, all sorted now

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9 REPLIES 9
Level 25: The Singularity
Level 25: The Singularity

Re: wifi extender no longer works with new NBN gateway modem

Did you factory reset (usually a pinhole sized hole) the Extender before you tried to reconnect using WPS?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
catters1
Level 2: Rookie

Re: wifi extender no longer works with new NBN gateway modem

thanks ,but yep

Level 24: Supreme Being
Level 24: Supreme Being

Re: wifi extender no longer works with new NBN gateway modem

Have you tried connecting Ethernet port of the extender to a LAP top to see if extender is working properly? If extender is working OK try resetting Foxtel IQ box.

catters1
Level 2: Rookie

Re: wifi extender no longer works with new NBN gateway modem

thanks, yes have tried that but can't get an internet connection so leads me to thing I'm not getting a pairing even though the extender device is showing all the right lights. I'v tried on both the 5gig and 2.4 gig options from the gateway modem. I don't really want to get a new extender but I might have to.
Level 24: Supreme Being
Level 24: Supreme Being

Re: wifi extender no longer works with new NBN gateway modem

You should not need to get a new extender it should work. What is model of TP link extender do you have?

catters1
Level 2: Rookie

Re: wifi extender no longer works with new NBN gateway modem

TL-WA730RE
Level 24: Supreme Being
Level 24: Supreme Being

Re: wifi extender no longer works with new NBN gateway modem

Suggest you reset Wi-Fi extender then connect Ethernet port to LAN port on laptop.

Open web browser enter http://192.168.0.254 into address bar and press enter.

User name is admin and password is admin.

Quick set up page will open click next.

Select repeater as mode and select next

and follow the set up as per manual page 10

 

http://static.tp-link.com/resources/document/TL-WA730RE_V2_User_Guide_1910010693.pdf

 

Note turn DCHP OFF and change extender address to 10.0.0.150 if address of gateway is 10.0.0.138

 

To log in to extender after it has been set up new address is http://10.0.0.150

catters1
Level 2: Rookie
Accepted Solution

Re: wifi extender no longer works with new NBN gateway modem

thanks, all sorted now

Telstra (Retired)
Telstra (Retired)

Re: wifi extender no longer works with new NBN gateway modem

Thanks for the update Catters1, it's great to hear the issue is now resolved. 

Kind Regards 

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