i had 2 technicians come out, new modem sent but still getting wifi disconnection on multiple devices, green lights on modem are all on. wifi just drops out then re connects after few minutes. any idea why?
Is your modem Gen2? They are known to do this on 2.4GHz band with older devices. Had my own share of it with one older but still good enough for the job laptop. Tried all sorts of tweaking of the modem, but never fix it fully... Until I spent $40 and replaced built in WiFi card with new 5GHz capable card and never had a problem again...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.
Likes (formerly Kudos) and solutions are appreciated!!! The comments expressed by me reflect my user experience and personal opinion.