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darreno
Level 2: Rookie

Call forward not working

Answered

I have followed all instructions for Call Forwarding Selected numbers.

 

The number to be forwarded is a 1300.

It is being forwarded to a Mobile.

 

It is not forwarding.

 

I have call forward function is on by performing th *#92# function.

 

Any suggestions

1 ACCEPTED SOLUTION

Accepted Solutions
darreno
Level 2: Rookie
Accepted Solution

Re: Call forward not working

All sorted - apparently you cannot do this service for 1300 numbers.

KUDO's for the Telsta CS officer that sat with me for 10 mins sorting it out on the phone

 

Negative Kudos for the Telstra Business consultant who intiallly told me it could be done.

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3 REPLIES 3
Ben_F
Community Alumni (Retired)

Re: Call forward not working

Do you have access to ICCD to manage this?

 

B.

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darreno
Level 2: Rookie

Re: Call forward not working

What's an ICCD

 

All i know is I followed the instructions

darreno
Level 2: Rookie
Accepted Solution

Re: Call forward not working

All sorted - apparently you cannot do this service for 1300 numbers.

KUDO's for the Telsta CS officer that sat with me for 10 mins sorting it out on the phone

 

Negative Kudos for the Telstra Business consultant who intiallly told me it could be done.

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