Level 1: Cadet

Connecting T-Voice to Telstra Smart Modem

I’ve successfully connected my new Telstra smart modem Gen 2 but cannot get my Telstra TV voice 503 to connect. It has registered but no dial tone, can’t make or receive calls

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Connecting T-Voice to Telstra Smart Modem

Is the phone light on the back of the modem green?

Support Team
Support Team

Re: Connecting T-Voice to Telstra Smart Modem

Hey FiLee, thank you for your post.

I am sorry to hear of the delay in getting your Telstra TV Voice 503 to connect, did you still need a hand with this one? If so, give our team a call on 133 933 and we will assist.

- Ryan

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