Jen651
Level 1: Cadet

Forgotten Password for 101 on home phone

Answered

Have forgotten password for Telstra 101 on home phone? How can I retrieve msgs? 

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Forgotten Password for 101 on home phone

Hi @Jen651

 

You can change your Messagebank PIN at any time as per the below instructions.

  1. Dial 101
  2. Press 3 for Mailbox Set-up
  3. Press 3 for PIN
  4. Enter your new 6-digit PIN and press #

You can find more information here 

____________________

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Forgotten Password for 101 on home phone

Hi @Jen651

 

You can change your Messagebank PIN at any time as per the below instructions.

  1. Dial 101
  2. Press 3 for Mailbox Set-up
  3. Press 3 for PIN
  4. Enter your new 6-digit PIN and press #

You can find more information here 

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

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