CrowdSupport®
HERMITech
Level 1: Cadet

Garbled audio on land line calls

Hi,
Have had an ongoing issue with the audio stream out when making or receiving calls from the landline since moving over to NBN.  Have tried different headsets and it still sounds like the persons voice is talking underwater.  The incoming audio quality is ok, it's only the outbound audio that's faulty.

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Garbled audio on land line calls

Suggest you ask support to send you another Telstra modem. The analogue to digital converter in the modem might be faulty?

HERMITech
Level 1: Cadet

Re: Garbled audio on land line calls

Yeah, about all that's left that I can try now.
Thanks,

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