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Level 3: Gumshoe

Guardian home phone

When I rang my mobile from my home phone it would display the number and the ring turn assigned now it comes up as no caller ID we changed nothing in our phones and how do we get it back the way it was.

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1 REPLY 1
Level 16: Special Agent
Level 16: Special Agent

Re: Guardian home phone

Hi - this can occur occasionally, but if it happens consistently to all your outgoing calls from home, it indicates your Calling Line Identity classification in the Telstra may not be activated correctly. If you have recently migrated from the PSTN to the Telstra NBN Voice service, you previous CLID ON classification may not have transferred over. I had to contact Telstra to get them to re-institute the function back into operation. 

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