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I had some issue a few months back where my home phone with my digital handset stopped working. I had telstra inspect the line and they found a fault. The tech called and said it should be fixed, it was.
Fast forward a few more months, digital handset said "check phone line" also my alarm system stopped being able to dial out.
Teslstra inspected the line remotely and the call centre person said yes a fault was identified. Tech came out and said he could not find a fault in the line. I attached an old tesltra phone, I hear a dial tone. I checked the plug to the alarm and again dial tone good. But when I goto put my digital handset into the same plug, no dial tone....
I need help, the alarm people said that there is a voltage drop that is stopping the system from being able to dial out.